HCS Messaging

Instantly message, chat, and even add files in HCS' built-in messaging platform. Join and contribute to messaging channels, chat rooms, and groups.

Voicemails/History

Access missed or previously recorded calls with on-demand recordings and transcriptions. Manually or automatically record inbound and outbound calls for future use and never lose important information, with both written and audio record of each call.

IVR

Let us help you build the most realistic AI call center on the market with personable and realistic conversational AI or use our embedded voice-based IVR scripts for static FAQs and other everyday uses for your organization.

Customize your Buttons

Configure your display with the buttons you need. From speed Dial to Panic Button to Mute, Record, or Transcribe, HCS Hosted Phones are set for you and your needs.

Connect your Schedule

Connect your schedule to HCS phones, keeping meetings, appointments, and important dates at your fingdrtips.

IP Call Tracing

Trace the source of threatening or questionable calls by the caller's IP Address.

Transcription

Automatic transcription of a call in a Transcription Window, allowing users to highlight secitons of the calls and even pause them.

Status Updates

End users can set their own status, whether away, in a meeting, and more.

Text to Speech

Read aloud text files and notes directly to your call with HCS Text to speech.

Simplified Training

Instantly message, chat and even add files in HCS' built-in messaging platform. Join and contribute to messaging channels, chat rooms, and groups.